Product Updates

July 20, 2018

Current Version: v2.97.0

  • New Features:
    • The DCi integration has been optimized to ensure that imports will complete regardless of size.
    • The functionality of imports and file-only imports for eBay and Amazon has changed. Previously, these operations did not edit the image fields (media1 through media10) of products in the imports. Beginning now, they will edit the media fields. For direct imports, this means the media fields will be edited for each listing that has images. For file-only imports, this means that the media fields will be edited unless those media columns are removed from the bulk file or renamed before it is uploaded.

July 09, 2018

Current Version: v2.96.0

  • New Features:
    • Bulk infrastructure improvements have been made to utlize FIFO queues to ensure optimized processing of parallel bulk chunks.

June 25, 2018

Current Version: v2.94.0

  • New Features:
    • To prevent issues with eBay's product-based catalog, changes have been made to the way the "Use eBay Product Details" setting works. If that setting is false, it will be treated as true when submitting with a category and brand that require a catalog epid. If the setting is true, it will always be treated as true.

June 18, 2018

Current Version: v2.93.0

  • New Features:
    • EDI logging has been upgraded to record the entirety of generated EDI files as well as the status of the push to the connection (FTP, email, etc.).

June 11, 2018

Current Version: v2.92.0

  • New Features:
    • Walmart has been upgraded to send calls for ending items immediately, rather than enqueueing the end item requests.
    • Walmart logs have been upgraded to log discrete add, edit, relist, end, and sold actions in addition to queue and dequeue events. Walmart actions in bulk have been upgraded to have parity with the UI.
    • Because eBay no longer accepts the ExtendedHolidayReturn flag in API requests, SureDone will not send that flag regardless of channel or item level settings. This will resolve the warning "This listing is not eligible for Extended Holiday Returns," that was seen if the flag was included in an API request.
    • In some cases eBay would return the warning: "Warning Return Policy Attribute Not Valid." after updating listings. This has been corrected.

June 05, 2018

Current Version: v2.91.0

  • Bug Fixes:
    • In some cases the Walmart Description field was not holding saved values as expected after saving product changes in the UI. This has been corrected.

May 23, 2018

Current Version: v2.90.1

  • New Features:
    • SureDone now supports authorizing Amazon Australia instances. This will allow users to list ASIN products to Amazon AU, and to perform inventory updates. The ability to list a product without an ASIN will be added in a future update.

    • Amazon Australia Auth Option

May 22, 2018

Current Version: v2.89.0

  • New Features:
    • eBay's Product Based Shopping is now supported in SureDone.
      • Overview

      • Soon, eBay will be introducing product-based listing to their platform in several phases. The first phase will only cover product-based listings for a few specific items in their catalog. Then, it will affect several categories, and finally all categories will be eligible for product-based listing. This upgrade allows SureDone to support listing items to eBay with Product Reference IDs, and allows users to search for those product reference IDs within SureDone's single item editor.

      • Listing an item to eBay's product-based catalog

      • To list an item to eBay's product based catalog, it must be assigned an eBay Product ID (EPID). To assign an EPID to a product in SureDone, first go to Settings > Channels and in the settings for an eBay instance select a custom field to map Product ID to.


        Product ID Field mapping setting

        Once this field is mapped, you can assign an EPID directly to a product by updating the product with the EPID value in the mapped Product ID Field. Subsequent relists of the product in SureDone will send the Product ID to eBay, as long as the eBay instance is not skipped.

      • Searching for and Selecting EPID values

      • If you don't know the correct EPID value for the product yet, you can search for it directly on the Single Product Editor page in SureDone. The Product ID must still be mapped as described above.

        Product IDs can be searched for by GTIN, MPN, or Keywords. Searching by GTIN or MPN happens automatically if either the upc field or mpn/manufacturerpartnumber field is filled in. Searches by Keyword are done manually in the eBay Catalog Search section of the single product editor. This section is located in eBay instances after the Category ID field.


        Product ID Field mapping setting

        If a value has been entered in the upc or mpn/manufacturerpartnumber field, the search will automatically be performed on the field that contains that value. If both fields are filled in, the search will be performed on the value in the upc field.

        A keyword search will be performed after entering a value in the Keyword Search field and clicking the magnifying glass icon next to the field.

        After a search of any type has been performed, the search results will be available in the EPID Search Results field. If there is only one search result, the EPID will automatically be filled in the Product ID field. If the eBay catalog API returns multiple results, you will have to select a value from the EPID Search Results Field before the value is inserted into the Product ID field.

May 15, 2018

Current Version: v2.88.0

  • Bug Fixes:
    • The shipping charges displayed in SureDone for Bigcommerce were not matching the values shown in Bigcommerce. This has been corrected.

May 8, 2018

Current Version: v2.87.0

  • New Features:
    • eBay Fitment information has been refreshed to the most up-to-date version.
    • eBay Category information has been refreshed to the most up-to-date version.
  • Bug Fixes:
    • Time zone settings were not being applied correctly to incoming orders, resulting in inaccurate order times being shown in the Orders tab. This issue only affected the UI, and has been corrected.

April 17, 2018

Current Version: v2.84.0

  • Bug Fixes:
    • There was an error where the eBay Best Offer Auto Accept Price and eBay Best Offer Minimum Price fields would not display as expected in the single product editor UI. This has been corrected.
    • In some cases the free shipping toggle for eBay Domestic shipping would appear to be turned off despite actually being set to on. This has been corrected.

April 09, 2018

Current Version: v2.83.0

  • New Features:
    • Updates to the Fitment Section UI
    • The Fitment section UI has been updated, along with improvements to the way fitment EPID values in custom fields are formatted.

      • Fitment EPID Format in Custom Fields
        • SureDone supports adding fitment EPIDs and fitment notes through bulk in two formats: star-delimited and JSON formatted.
        • These will both now be supported in the UI as well, so fitment EPID values in custom fields can be added or edited in either of these formats.
        • Below is an example of JSON formatted fitment EPIDs and their fitment notes.

        • Image of JSON delimited fitment format
        • Below is an example of star-delimited fitment EPIDs and their fitment notes.

        • Image of star-delimited fitment format
        • A new setting has been added to Settings > Channels > eBay instance, "Fitment Interface Default." This setting lets you choose how the contents of the mapped Fitment EPID field are displayed by default. The options are star-delimited and JSON, which look like the examples above.
        • This format will be used when adding EPIDs to the mapped Fitment EPID field if the mapped Fitment EPID field is blank. If the Fitment EPID field for a product already has formatted EPIDs in it, then the added EPIDs will match the existing format.
      • Changes to the Fitment Section
        • The Fitment section has been rebuilt to improve usability.

          • Trim and Engine Filtering
          • For MVL EPIDs, after selecting Year, Make, and Model, users can now select either Trim or Engine. Previously, Trim could only be selected after Model and Engine could only be selected after Trim.


            Fitment section with Trim and Engine fields highlighted

            Now, selecting Engine before Trim will filter the options in the Trim drop down to those that have that are compatible with that engine.


            Fitment section with Trim field filtered by Engine field

            Selecting Trim before Engine will still filter the options in the Engine drop down to those that are compatible with that Trim level, as it did before


            Fitment section with Engine field filtered by Trim field
          • The Fitment EPID section will now show 100 EPIDs before paginating. There is also a new button that says "Show All EPIDs."

          • Show All EPIDs button in Fitment section

            The "Show All EPIDs" button removes the pagination from the Fitment EPIDs section, and instead shows all of the EPIDs assigned to that product. The button also changes to say "Enable Pagination


            Fitments section with all EPIDs shown

            Clicking the "Enable Pagination" button will return the Fitment EPIDs section to the paginated format it was in before.

          • Adding and Editing Fitment Notes
          • Fitment notes can be added through the Fitment Notes field in the Fitment Section. After selecting compatibility information (Year/Make/Model) and filling out the Fitment Note field, clicking the "Add Fitment(s)" button will add the Fitment EPIDs described by the compatibility information with the note in the fitment note field applied to each EPID.


            Add Fitment(s) button in UI

            Individual fitment notes can be edited in the Fitment EPIDs portion of the Fitment section. For each individual EPID there is a fitment note field that can be edited. Editing the fitment note and then updating the item in SureDone will save the changes to the fitment note.


            Editing individual fitment notes

March 28, 2018

Current Version: v2.82.0

  • New Features:
    • eBay Catalog fitment has been upgraded so that now catalog fitment notes longer than 500 characters will be truncated, the HTML decoding of the fitment notes was adjusted to properly display special characters.
  • Bug Fixes:
    • Fixed an issue where values of ebayprice and amazonprice greater than 999.99 in bulk edits could cause incorrect values to be set for items if the value had a comma in it. E.g., a value of "1,300" would have this issue while a value of "1300" would not have this issue.

March 21, 2018

Current Version: v2.81.0

  • New Features:
    • There is a new setting for SKU Tracking, which defaults "on". Setting this to "off" forces listings to be created with UUID that was previously only used with Auctions, and does not set InventoryTrackingMethod = SKU.
    • Users can now change the eBay SKU of their items without ending the item. To do so, they have must have a new setting, SKU Tracking, set to Off. For items that were created on eBay with this setting turned off, their eBay SKU can be changed without ending the item.

March 14, 2018

Current Version: v2.80.0

  • New Features:
    • There is a new section in the Settings menu, called Automations. This section contains information about user automations that are part of SureDone's new Automation Engine.

    • Settings section link to Automations UI
    • On the Automations Setting page, users will be able to activate or deactivate the automation, as well as see when they are scheduled to run, and the last time the automation ran.

    • Automation UI diagram

March 06, 2018

Current Version: v2.79.0

  • New Features:
    • eBay added the ability to list an item with zero stock if Out of Stock Control was set to on. This is now supported by SureDone.

February 27, 2018

Current Version: v2.78.0

  • New Features:
    • Improved the performance of processes that retrieve products, lowering the time it takes to retrieve products when there are multiple eBay, Amazon, and plugin instances.
    • Updated the stock eBay template to improve its appearance.

February 20, 2018

Current Version: v2.77.0

  • New Features:
    • Continuing improvements were made to Suredone's Bulk Upload system.

February 13, 2018

Current Version: v2.76.0

  • New Features:
    • Improvements were made to SureDone's Bulk Upload system to improve performance and stability.
    • SureDone will now send the most updated versions of values for the Etsy "Where Made" field.
  • Bug Fixes:
    • In certain situations involving bulk item creation, duplicate eBay auction listings could have been created, due to bulk actions being processed in parallel. New checks and logging have been implemented in order to prevent this from happening in the future.
    • Some incorrect Walmart Category values were available to be selected from the Walmart Category dropdown in the Single Product Editor UI. This has been fixed, and only valid categories can be selected now.
    • If a user had no field mapped to MSRP for Walmart, this would send a value of 0.00 instead of no value to Walmart, causing an error to be returned. This has been fixed and now having no mapped field for MSRP will send no value to Walmart, which is the correct behavior.
    • Invalid values for Bigcommerce's Availability and Type fields could be pushed through on edits. These values will now correctly default to 'available' and 'physical', respectively, if they are not set. Bigcommerce error logs were upgraded to show more details for 'invalid reason' errors, if available.

February 06, 2018

Current Version: v2.75.0

  • New Features:
    • SureDone now automatically re-sends tracking information to Amazon if the feed fails on Amazon's side.
    • Logging for Walmart has been improved to loq requests sent to Walmart for item, inventory, and price feeds.
    • SureDone's internal validation for Walmart required fields (that are not category-specific) now warns when either price or shipping weight are missing from a request.
    • Following an undocumented change to Walmart's API, orders were not importing. SureDone's Walmart order import functionality has been updated to accommodate this change.
    • Users can now submit multiple tracking numbers for eBay orders.
  • Bug Fixes:
    • Using the "Create Similar" action on an item could have resulted in some items having "NaN" set as the value for their "Second Category" and "Minimum Advertised Price" fields. This has been fixed.
    • When multiple pages of items were returned for SkuVault getQuantities calls, there was a possibility that last sync time would be updated prior to making sure all of the pages had updated successfully. This would sometimes result in items not receiving inventory updates from SkuVault. This has been fixed.

January 30, 2018

Current Version: v2.74.0

  • New Features:
    • The exports user interface has been upgraded.

    • new exports UI
      • The "Bulk Action" field allows you to select a SureDone action. This action will be added to the leftmost column of the export, making the entire export a valid bulk file.

      • Bulk actions dropdown
        Bulk action column in export file
      • The "Delete Export" button allows you to delete a saved export. To do so, select the saved export from the Saved Exports field, then click the Delete Export button

      • Before deleting saved export
        After deleting saved export
      • Sort and Reset buttons have been added to the Add Export Fields section. Clicking Sort will alphabetize the list of fields

      • Sorted export fields
      • Clicking Reset will return the field order to the last saved order.

      • Unsorted export fields
      • The Save button is now Save Field Order, and is located at the top right of the Add Export Fields section

      • Unsorted export fields

January 29, 2018

Current Version: v2.73.0

  • New Features:
    • Improvements have been made to improve the efficiency of bulk uploads.
  • Bug Fixes:
    • An update to the exports UI made exports for orders, pages, and categories return an error rather than the expected export. This has been corrected.

January 19, 2018

Current Version: v2.72.0

  • New Features:
    • There is a new "Sync Empty Values" toggle in the Magento plugin settings section. If this toggle is turned on, then SureDone will send blank values to Magento that can clear out attribute fields on Magento. If it is turned off, then SureDone will only send attribute fields that have values, and no blank fields.

    • magento sync empty values
    • Information from the Fitment section can now be sent to Magento. By default, only fitment information for the first instance of eBay will be sent. In order to send information from an eBay instance other than the first, you must contact support to have your settings changed. In order to send fitment information to Magento, the eBay Fitment Converter Field and its associated delimeter fields must be filled out. The eBay Fitment Converter Field should be filled in with the field name of the Magento attribute that will receive the fitment information.
      • There are two different ways to fill out the rest of the fields. The first option will send fitment values to Magento in a JSON format:

      • magento fitment json format
      • The second way will send in fitment values to Magento in a flat format. The flat format will only send Year, Make, and Model for the EPIDs in the Fitment section. For this format, fill out the Compatibility delimiter, Aspect Delimiter, and Notes delimiter with characters that will be used to separate these types of information in the Magento field.

      • magento fitment flat format
  • Bug Fixes:
    • After the upgrade to exports, a UI change was added that required a search string to perform an export. This has been fixed and UI exports are back to not requiring a search string.
    • Some users were unable to see their Custom Fields in the single product editor UI after the addition of custom field groups. This has been corrected and custom fields are visible again in the UI.

January 12, 2018

Current Version: v2.71.0

  • New Features:
    • Custom eBay item specifics fields can now be exported from SureDone. They can be found in the export header list in the following format:

    • ebay item specifics export header
    • The highlighted field above is the export header for the custom item specific manufacturerpartnumber in the user's second eBay instance.
    • Custom fields on the single product editor can now arranged into groups. A full guide is here: Custom Field Groups Guide.
    • The Export page has been improved to allow saving prouct exports and reordering export fields.
      • The exports page has been improved to allow exports to be named and saved, as well as to allow export fields to be rearranged so they appear in the bulk file in a specific order.
      • These new features work at a subuser level, so users can have exports ordered in a way that fits their workflow.
      • To support these new features, some new fields have been added: Saved Exports, Export Name, Add Export Fields, and Edit Export Fields.

      • new exports page
      • Load Product Exports
        • To load an existing export, select the name of the export from the "Saved Exports" dropdown.

        • load product export - before
        • Once selected, the settings and fields for that export will be displayed on the page, so it can be reviewed or edited before creating the export.

        • load product export - after
      • Saving a Product Export
        • To save an export, it must have a name, a search, and some fields in the Edit Export Fields field. Otherwise, the save button will be grayed out, and you'll be unable to save the export.

        • grayed out save button
        • Once those criteria are met, you'll be able to click Save.

        • clickable save button
        • After clicking Save, a green message box saying "Your export was saved" will be shown once your export has successfully saved.

        • export saved notification
      • Rearranging the "Add Export Fields" Field for Product Exports
        • The "Add Export Fields" represents all of the possible fields that can be exported from SureDone. The order can be changed by dragging and dropping a field name to its desired position.

        • Rearrange product export fields before
        • Here, the price field is being moved up to be located just after guid.

        • Rearrange product export fields after
        • Now price is in the desired location, and you can click on "Save Export Fields Order" to save the new order of these fields. After clicking, a green success message will be displayed once the new order has been saved.

        • Export headers saved notification
        • When using exports in "Remove" mode, the fields in the "Add Export Fields" field will be the ones exported, and the will be exported in the order they appear in the "Add Export Fields" field.

        • Export mode remove
      • Rearranging the "Edit Export Fields" Field for Product Exports
        • The "Edit Export Fields" represent the fields that will be included in the export when the export mode is set to Include.

        • Export mode include
        • The fields in Edit Export Fields will initially be shown in the order they were added to the field. They can be rearranged by dragging and dropping them into the desired order.

        • Rearrange product export headers - before
        • Here, guid will be moved up to be just below id in the export list.

        • Rearrange product export headers - after
        • Now guid is in the desired position in Edit Export Fields.
      • Removing Fields from Edit Export Fields
        • Removing a field from the list of Edit Export Fields is done by clicking the X to the right of the field you want to remove.

        • Remove export field - before
        • Here, title is going to be removed by clicking the X to its right.

        • Remove export field - after
        • Here, we can see that title is no longer in the list of Edit Export Fields.
  • Bug Fixes:
    • Walmart orders will now use Walmart's customerOrderId rather than purchaseOrderId to construct the order number. The use of purchaseOrderId was causing issues with some shipping integrations. The value for purchaseOrderId will still be saved as the transaction ID for Walmart orders.
    • The eBay clear ID job has been updated to now handle eBay listing catalog sizes > 150000 listings.

January 04, 2018

Current Version: v2.70.0

  • New Features:
    • There are now links to download Payment Profiles, Shipping Profiles, and Return Profiles in eBay Channel Settings for downloading a CSV table of eBay profile Ids and their associated profile names.
    • Green check marks will be properly displayed for all channels in the single item editor. These checkmarks indicate that the product meets the minimum common requirements for an item on that channel.
    • eBay orders will now show the Ship By Date of the order as well as the eBay user id of the purchaser in the single Order editor page.
    • Fitment information can now be imported for eBay international products (eBay UK and eBay DE).
  • Bug Fixes:
    • The spinning indicator on the Settings pages will now show again when changes to settings are being saved.
    • Clear Search button in UI wouldn't clear the recent search string. This has been corrected.
    • Order page wouldn't display correctly to standard users once Multi User Interface was enabled. This has been corrected.


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