SureDone does have a vulnerability and bounty program. Rewards will be based on the criticality and scope of the vulnerability and any amounts will be determined by SureDone in its sole discretion.
You ARE eligible to participate in the Program if you meet all of the following criteria:
You are NOT eligible to participate in the Program if you meet all of the following criteria:
It is your responsibility to comply with any polices that your employer may have that would affect your eligibility to participate in the Program. If you are participating in violation of your employer’s policies, you may be disqualified from participating or receiving any Bounty. All payments will be made in compliance with local laws, regulations, and ethics rules. SureDone disclaims any and all liability or responsibility for disputes arising between an employee and their employer related to this matter.
There may be additional restrictions on your ability to enter depending upon your local law.
The following are the primary aspects of the program:
If you believe you have identified a Vulnerability that meets the applicable requirements, you may submit it to SureDone in accordance with the following process:
Each Vulnerability submitted to SureDone shall be a "Submission." Submissions must be sent to email@example.com. In the initial email, specify the Vulnerability details, and specific product version numbers you used to validate your research. Please also include as much of the following information as possible:
Depending on the detail of your Submission, SureDone may award a bounty of varying scale. Well-written reports and functional exploits are more likely to result in bounties. Those Submissions that do not meet the minimum bar described above are considered incomplete and not eligible for bounties.
SureDone is not responsible for Submissions that we do not receive for any reason. If you do not receive a confirmation email after making your Submission, notify SureDone at firstname.lastname@example.org to ensure your Submission was received.
SureDone is not claiming any ownership rights to your Submission. However, by providing any Submission to SureDone, you:
Protecting customers is SureDone's highest priority. We endeavor to address each Vulnerability report in a timely manner. While we are doing that we require that Bounty Submissions remain confidential and cannot be disclosed to third parties or as part of paper reviews or conference submissions. You can make available high-level descriptions of your research and non-reversible demonstrations after the Vulnerability is fixed. We require that detailed proof-of-concept exploit code and details that would make attacks easier on customers be withheld for 30 days after the Vulnerability is fixed. SureDone will notify you when the Vulnerability in your Submission is fixed. You may be paid prior to the fix being released and payment should not be taken as notification of fix completion. VIOLATIONS OF THIS SECTION COULD REQUIRE YOU TO RETURN ANY BOUNTIES PAID FOR THAT VULNERABILITY AND DISQUALIFY YOU FROM PARTICIPATING IN THE PROGRAM IN THE FUTURE.
After a Submission is sent to SureDone in accordance with the above, SureDone engineers will review the Submission and validate its eligibility. The review time will vary depending on the complexity and completeness of your Submission, as well as on the number of Submissions we receive.
SureDone retains sole discretion in determining which Submissions are qualified. If we receive multiple vulnerability reports for the same issue from different parties, the Bounty will be granted to the first eligible Submission. If a duplicate report provides new information that was previously unknown to SureDone, we may award a differential to the person submitting the duplicate report.
If you report a Vulnerability without a functioning exploit, you may be eligible for a partial Bounty. If you submit the functioning exploit within 90 days of submitting the Vulnerability, we may, in our discretion, provide an additional Bounty payment (but are not obligated to do so).
The decisions made by SureDone regarding Bounties are final and binding.
If we have determined that your Submission is eligible for a Bounty, we will notify you of the Bounty amount and provide you with the necessary paperwork to process your payment. You may waive the payment if you do not wish to receive a Bounty.
If there is a dispute as to who the qualified submitter is, we will consider the eligible submitter to be the authorized account holder of the email address used to enter the Program.
Before receiving a Bounty, you are required to complete and submit an Internal Revenue Service tax form (e.g., Form W-9, W-8BEN, 8233) within 30 calendar days of notification of validation. If you do not complete the required forms as instructed or do not return the required forms within the time period listed on the notification message, we may not provide payment. We cannot process payment until you have completed and submitted the fully executed required documentation.
You will be solely responsible for all applicable taxes related to accepting the payment(s). If you are unable or unwilling to accept your Bounty, we reserve the right to rescind it.
By participating in the Program, you will follow these rules:
If you violate these Terms, you may be prohibited from participating in the Program in the future and any Submissions you have provided may be deemed to be ineligible for Bounty payments.
SUREDONE, AND OUR AFFILIATES, RESELLERS, DISTRIBUTORS, AND VENDORS, MAKE NO WARRANTIES, EXPRESS OR IMPLIED, GUARANTEES OR CONDITIONS WITH RESPECT TO THE PROGRAM. YOU UNDERSTAND THAT YOUR PARTICIPATION IN THE PROGRAM IS AT YOUR OWN RISK. TO THE EXTENT PERMITTED UNDER YOUR LOCAL LAW, WE EXCLUDE ANY IMPLIED WARRANTIES IN CONNECTION WITH THE PROGRAM. YOU MAY HAVE CERTAIN RIGHTS UNDER YOUR LOCAL LAW. NOTHING IN THESE TERMS IS INTENDED TO AFFECT THOSE RIGHTS, IF THEY ARE APPLICABLE.
If you have any basis for recovering damages in connection with the Program (including breach of these Terms), you agree that your exclusive remedy is to recover, from SureDone or any affiliates, resellers, distributors, third-party providers, and vendors, direct damages up to $100.00. You can't recover any other damages or losses, including direct, consequential, lost profits, special, indirect, incidental, or punitive. These limitations and exclusions apply even if this remedy doesn't fully compensate you for any losses or fails of its essential purpose or if we knew or should have known about the possibility of the damages. To the maximum extent permitted by law, these limitations and exclusions apply to anything or any claims related to these Terms and the Program.
We hope we never have a dispute, but if we do, you and we agree to try for 60 days to resolve it informally. If we can't, you and we agree to binding individual arbitration before the American Arbitration Association ("AAA") under the Federal Arbitration Act ("FAA"), and not to sue in court in front of a judge or jury. Instead, a neutral arbitrator will decide and the arbitrator's decision will be final except for a limited right of review under the FAA. Class action lawsuits, class-wide arbitrations, private attorney-general actions, and any other proceeding where someone acts in a representative capacity aren't allowed. Nor is combining individual proceedings without the consent of all parties.
You and we must file in small claims court or arbitration any claim or dispute (except intellectual property disputes) within one year from when it first could be filed. Otherwise, it's permanently barred.
If you live in (or, if a business, your principal place of business is in) the United States, the laws of New York govern all claims, regardless of conflict of laws principles, except that the Federal Arbitration Act governs all provisions relating to arbitration. You and we irrevocably consent to the exclusive jurisdiction and venue of the state or federal courts in New York County, New York, for all disputes arising out of or relating to these Terms or the Program that are heard in court (excluding arbitration and small claims court).