TRY for Free by signing up for our all access 14 day free trial. Then, when the trial ends and you see the power of SureDone, pick the plan that's right for you. There's no credit card required for the trial.
And if you're not ready to go premium, STAY for Free on our free SureDone Go! tier.
These plans are only available to new users of the SureDone platform.
* Facebook, Instagram and Google limits will be offered through the end of 2021 or until they impact SureDone in a way that no longer makes offering these limits sustainable - but we want to keep them available as long as possible!
The Pro, Grow, and Power plans are only available to new users of SureDone software.
Below, we've included the answers to a number of questions that we are frequently asked. Have more questions? Let us know!
Our SureDone Go! plan is free. Our 14 day trial is free. And with Facebook, Instagram and Google as the hottest upcoming channels, for 2020, and - depending on demand - 2021 too, we're giving SureDone users the opportunity to use our platform to grow to over $1million on these marketplaces for free. This includes product management, orders, listings, and everything else you need to build a successful business. Or, if you don't use these channels, use SureDone to centralize your product information, sync inventory between channels and manage your orders at no cost. Want to list to eBay, Amazon, Shopify and elsewhere? Just upgrade to our Pro plan.
You can get started in minutes. When you sign up, we'll ask you a few questions. Once your account is provisioned, connect to one of our many channels. Once authorized, in minutes we can import a sample set of data for you to play with, and then - once you're ready - we can import the rest of your products (full import time can be minutes to days, but we import as fast as a channel allows us to). Order management becomes available as soon as you connect the channel, and inventory sync starts as soon as your products are in SureDone. No more waiting hours or weeks to get going.
When we receive an order from one of your connected channels, the amount in US Dollars is applied to your plan's allowances. We do not remove cancelled orders from this as we still process these within SureDone before they are canceled. If you are on the Free or Pro plans, you receive up to $100,000 order per month on Facebook, Instagram and Google, with a separate allowance of orders for all other channels. If you are on the Grow or Power plans, your orders are aggregated for all channels with a single allowance.
A single "product update" occurs when you touch a product by editing it in the user interace, via our bulk system, via our automation system or via our API. If you are changing multiple fields on a single product, all at one time, this is considered a single product update. In addition, each product that is ordered is considered to have been "updated". If you run an automation that updates the inventory of 100 items, this is considered 100 "product updates". If you upload a bulk file that changes the price on 100 items, this is considered 100 "product updates". However, an adjustment of inventory due to a received order is not considered a "product update".
Each time you send a product to a channel for sale, it's considered 1 listing towards your plan listing allowance. Unlisting a product does not reduce the number of listings you've made in the month. The number of channels a product is listed to also has no bearing on the listing allowance. It's only based on how many products are actively listed.
For each type of allowance, if you exceed it in a month:
Please keep in mind that if you exceed order allowances and inventory updates no longer occur, your inventory levels may no longer be accurate on your channels or within SureDone.
Your allowances will all reset at the beginning of each billing cycle. For example, if you are charged on the 21st, then your allowances would be reset on the 21st of each month.
Simple answer - yes. Through your account settings you can upgrade or downgrade your account to fit your current business needs. You can upgrade to any one of our higher level plans or contact our sales department if you need something more than is listed. And you can downgrade all the way to our Free SureDone Go! plan. Keep in mind that if you downgrade you may lose access to update live listings through SureDone.
Yes you can. Just go into your account settings. Your account will be cancelled at the end of your current billing cycle. Keep in mind that you will lose all data and images from within your account if you cancel.
You will be billed on the first day you sign up for a paid plan and then on the same day of the month for each following month. If a month doesn't have the day (for example, you sign up on January 31st, and it's now February which only has 28 or 29 days), you will be billed on the last day of the month.
Not only do we have a free trial that includes all of the functionality of our software, but the free version gives you a ton of functionality after!
In other words, before you disappear, take a look at what we offer. Click on the button below to sign up for our trial and free account.
