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Uploading Bulk Files

This guide is a part of the  Introduction to Bulk Series - for maximum learning, please read all the guides in the series! To view the whole series, go here!

This guide will show you how and where to upload bulk files. The process is roughly the same for every type of action. The example used here will be a bulk edit file.


    1. Save your file as a .csv (read about formatting here)

    2. Go to Products > Bulk UploadSureDone Bulk File Upload3. Click  Select File and choose the file you d like to uploadSelect Bulk File SureDone4. If you want to skip a channel for the entire spreadsheet - you can do that here. If any of these boxes are checked, we will not send any information to those channels - however, the information in SureDone will still be overwritten.
    • Example: if you edit the title but check  Skip eBay - we won t change the title on eBay, however it will change in SureDone. If you go back and push a full edit on this item later, the title may change on eBay
    Skip Channels - SureDone Bulk Upload5. Click  Upload" Upload Button
    Note: You should not use the Force box unless advised by SureDone Support or Sales Engineer

    Common Errors

    Invalid Identifier - This could be caused by one of two problems
    1. The file you are uploading is not a .csv (Excel saves files as .xlsx by default)
      • Resolution: Go back and save it as a .csv & reupload
    2. The second header in the file is not one of the required identifiers.
      • Resolution: Make sure that the first header in your file is "action" and the second is either "guid", "sku", or "id".

    For more help on these check the guide on Setting Up Your Bulk File.


    Now that you've learned how to upload make edits & upload files to SureDone's bulk uploader, now you should learn how to check your bulk results to make sure your files process error free. Click here to read the next guide on Checking Bulk Upload Results.

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