Improving your effectiveness.

Software is only part of the equation. That’s why we offer curated strategic and operational services.

The result? Growth, expansion and success.

Managed Services

e-commerce Listing Management

e-Commerce Listing Management

We’ll ensure your listings contain all necessary item specifics, are optimized for marketplace search, and that parts compatibility (fitment) is included. And we’ll manage the actual listing and de-listing of your products. This includes working with the marketplace brand teams such as the VeRO team at eBay.

e-Commerce Category Optimization

We’ll constantly review your data and ensure it’s listed in the correct categories, ensure that both required and optional category item specifics are included, create variation mappings for products, and optimize titles and descriptions for each marketplace.

e-commerce Category Optimization
e-commerce Customer Service

e-Commerce Customer Service

We can manage all first line customer service inquiries, including “Ask Seller a Question”, and respond via email and telephone. Working within your framework, consumers will feel as if they are working directly with your brand. And - we’ll also manage the demanding metrics of the marketplaces.

e-Commerce Warehouse Fulfillment and Logistics

With our partner warehousing networks we are able to help brands service a B to C infrastructure. We have full visibility of the dispatch journey and our software feeds back to both you and the marketplace to keep the customer informed of their delivery. Expediting returns and warranties with full traceability to ensure compliance with marketplace requirements and customer satisfaction is also a key piece of our playbook.

e-commerce Warehouse Fulfillment and Logistics

Professional Services

Data Enhancement

Fitment, titles, descriptions, ASINs, UPCs, item specifics, categories – you name it, we can get your data right.

Channel Expansion

Adding additional marketplaces or going international? We can get your products listed the right way.

Creative Services

eBay templates, eBay stores, display ads, Magento and more. Create a consistent journey through your brand for your buyers.

Application Development

Connect your software to ours. Agile development or quickstart training so you can integrate your processes into our engine.

Is SureDone right for your business?

If you'd like to take a look at our software or discuss our services, please let us know!

Get A Demo

Learn More

Fill in your details below and a representative will contact you to discuss your needs.

View Demo

Fill in your details below to access the demo.