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Creating Promotional Discount Codes

Need specific discount/promo codes for the holidays, sales or new customers? You can easily create and edit your discount codes for your eCommerce Storefront.


Discount/Promo codes allow you to give customers a code they can use at checkout to generate specific discount like 15% off, $10 off, or even Free Shipping. 


PLEASE NOTE: DISCOUNT/PROMO CODES CAN EACH BE USED MULTIPLE TIMES - SO PAY CLOSE ATTENTION TO THEIR USE BY CUSTOMERS AND ENSURE THEY HAVEN'T BEEN PASSED TO PEOPLE WHO SHOULD NOT HAVE THEM.


Create a Discount/Promo Code:

1. Go to Settings > Storefront > Discount Codes


2. Turn the "Enable Discount Codes" toggle to On.

3. Fill out the discount code form.



  • Status: Change the status of a discount code to be On or Off. 


  • Code: Enter the code you want your buyers to use at checkout. The code is not case sensitive so if you have BUY123 and they enter buy123, it will still work.


  • Name: The display name of the discount code. After the buyer applies the code, this will display for the buyer to show they’ve applied a promotional discount.


  • Type: the two options are Rate and Amount.
    • Rate gives a discount based on a percentage of the order subtotal.
    • Amount gives a discount of fixed currency amount from the subtotal
  • Rate: If entering an Amount Type, disregard this field. If you are doing 15% off, enter “0.15”


  • Amount: If entering a Rate Type, disregard this field. To honor $5 off, enter “5”.


  • Expires: Every Promotional Code must have an expiration date. The date selected will be the date it no longer works. Example: If you select December 31, the last day to use the code is December 30th. 


  • Minimum: This is the minimum amount a customer must spend before they can apply the promotional code in your site's currency.


  • Free Shipping: If turned “On,” then the code will also remove any shipping cost – this can be combined with a Rate or Amount Promo, or standalone.


  • No Taxes: Similarly, if set to “On,” then the code will remove any tax cost.

5. Press “Save Promo”.


 

Note: You MUST click Save Promo to save your code. 

  • Warning: Clicking Save Settings at the very bottom will not save the promo code.


Edit an Existing Discount/Promo Code:

1. Go to Settings > Storefront > Discount Codes


2. Select an existing promo/discount code from the drop-down at the top of “Codes”.


3. Modify any field on the code except the code itself (see above section for reference).

 


  • Note: If you enter a different “Code”, it will create a new code, leaving the old one active for customers.


4. Press “Save Promo”.